We Say/You Say: Bank Closures
Hi neighbours,
How are you going to be impacted by changes in banking?
Mayors around the country have called on the government to intervene in bank closures around the country.
33 mayors around the country have signed an open letter to Jacinda Ardern asking her government to investigate the closures. The mayors stated that access to ATMs would not address the social harm and depravities for provincial and farming communities.
Last week, Kiwibank announced that it would close seven of its branches, with BNZ confirming it would close 38 branches nationwide.
BNZ Chief Customer Officer, Paul Carter, said three-quarters of their customers are digitally active.
“The majority of our customers are banking online and our talented bankers are often waiting in empty branches for customers that simply do not arrive,” he said.
BNZ customer Jasmine Polglase was more concerned for her grandparents, who banked with the BNZ.
“They don’t have a computer, like many elderly. But unlike my grandparents, some here don’t have family to do banking for them and help them navigate that sort of thing.”
Share your thoughts below and don't forget to type NFP if you don't want your comments used in your local paper.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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