Log In Woes
I don't know how others feel about the terrible service offered by out Government Departments but I am heartily sick and tired of trying to access the information 'on our website' for Real Me, My IRD, and My MSD. It amounts to a Government not interested in providing a service. The systems they have set up are ridiculously difficult to access and heaven help anyone taking more than two tries to log in. They will cite security reasons but really it is merely a farce = they would be much better off hiring more staff! Oh the joy when one eventually manages to speak to a real person! I am sick to death of it. I finally sorted out Real Me recently by waiting to speak to a 'real person'on thee phone the next day! No business could run this way, they would lose customers! It is time some data expert looked into the two strikes and your out for 15 mins at the very least. Now I have been shut out from My IRD in attempting to make a claim for donations! Couldn't even access through Real Me so where is the service? My rant for the day.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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