Scam email. Re: subscription renewal scam for Norton products.
Hi Everyone,
Please remain super vigilant around any Norton subscription emails.
I received the following email:
Yearly membership activated
Dear user,
Your subscription is renewed successfully for this year, Hence we have charged you 389 USD for your yearly subscription
Here are your order details:
Your order number is: - PCH45631200
Product name: Protection 360
Total amount: 389.00 USD
Transaction date: November 3rd, 2020
To upgrade/cancel your subscription, please contact our customer service desk given below.
+1 (94820) 24695 - 4683800
+1 (84727) 64591 - 1673706
Sincerely
Adam Zampa
THIS IS definitely A SCAM. The email was missing information that made me query its authenticity. So I went onto a online chat site which I thought was the correct Norton site.
The so called agent Deborah Mullen after chatting online with her for alittle while, made me suspicious I was being scammed. She wanted me to keep the online chat opened so I could access the link to put payment through. She wouldn't email the link & said the special discount offer was only valid for a day or until she finished her shift or I can contact them again & 1 of the other agents would help me. I asked her to clarify what a day meant & she replied 'Our offices close at 8pm'. So I made up an excuse- said I lost my credit card & needed to organise a ride into the bank to organise funds & 8pm should be enough time to get things organised.
I unfortunately bumped/ closed the site I was chatting with Deborah.
I contacted the 'real' Norton site & they confirmed both Adam Zampa & Deborah Mullen are not Norton agents.
They are investigating this further.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.5% For. Self-service is less frustrating and convenient.
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43.4% I want to be able to choose.
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47.1% Against. I want to deal with people.
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