Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Animal Abuser
🚨 URGENT WARNING TO ALL LOST & FOUND / PET REHOMING PAGES 🚨 and people rehoming pets or reporting lost animals.
It has come to our attention that a long-term, repeat animal abuser is still actively obtaining animals through Facebook groups.
The type of animal does not matter — birds, livestock, dogs, small pets — anything he can access.
He monitors rehoming pages. He approaches people offering “help.” He presents as reasonable. He will say the right things.
Do not give this person any animals under any circumstances.
If you are an admin of a lost & found page, a community group, or a pet rehoming group:
• Please stay vigilant
• Check profiles carefully
• Share this warning across your networks
Animals have already paid the price for people not knowing.
If you are unsure about someone requesting an animal, ask rescue groups to help.
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