ASB Bank -closure of Whangaparaoa Branch and reduced ATM services
For the information of members who previously banked with ASB at the Plaza Whangaparaoa, you will now be aware that our local branch has closed. What you may not know is that the promises that most banking functions could still be carried our by using the ATM lobby at the Plaza is not correct.
Previously it was possible to lodge cheques thru the ATM but in attempting to do this a week ago, found that feeding them in one by one had been replaced by a requirement to place them in a deposit bag.
Unfortunately, there were no bags in the lobby. I complained to ASB who said this was because branch staff previously kept them stocked but now, reliant on Armourguard who had clearly slipped up.
My first chance to get back in yet another attempt to lodge a cheque was yesterday. Still no bags!
However, that was the least of the problems. The ATM had been re-programmed only to receive cash as a deposit. NO CHEQUES to be lodge in any way shape or form.
Complained to the Bank again and was told that all I needed to do was tp travel to Silverdale or Orewa and that in any event, as cheques were being phased out (August 28) this would apply in the meantime.
It seems that this Bank and any others seem to have no trouble contacting their customers when it suits the Bank - but the courtesy of letting us know in advance of the diminishing services did not occur to them.
The Bank responded by phone to my latest complaint - but we had a failure to agree on the explanations given which apparently related to their unwillingness to pay to have Armourgard service the ATM on a daily basis.
So ASB Customers on the Peninsula, be aware that you will now need to travel off the Peninsula if you wish to do anything other than to lodge or wirhdraw cash from the Plaza ATM.
Later this morning, I received an email from the Bank stating that my complaint No 7002 had been resolved. I DONT THINK SO!
Think You’ve Got the Answer? Today’s Riddle Says ‘Prove It’!
If eleven plus two equals one, what does nine plus five equal?
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Live Q&A: Garden maintenance with Crewcut
This Wednesday, we are having another Neighbourly Q&A session. This time with John Bracewell from Crewcut.
John Bracewell, former Black Caps coach turned Franchisee Development Manager and currently the face of Crewcut’s #Movember campaign, knows a thing or two about keeping the grass looking sharp—whether it’s on a cricket pitch or in your backyard!
As a seasoned Crewcut franchisee, John is excited to answer your lawn and gardening questions. After years of perfecting the greens on the field, he's ready to share tips on how to knock your garden out of the park. Let's just say he’s as passionate about lush lawns as he is about a good game of cricket!
John is happy to answer questions about lawn mowing, tree/hedge trimming, tidying your garden, ride on mowing, you name it! He'll be online on Wednesday, 27th of November to answer them all.
Share your question below now ⬇️
Calling All Puzzle Masters! Can You Solve This?
When John was six years old he hammered a nail into his favorite tree to mark his height.
Ten years later at age sixteen, John returned to see how much higher the nail was.
If the tree grew by five centimetres each year, how much higher would the nail be?
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