Spark After sales service
Any one else had poor outcomes with Spark when there is a problem?
Ive been assisting me elderly neighbour, she has a landline outage and Ive found that there is no such thing as a speedy resolution.
Reality is that despite spending 2 hrs 10 mins to the Phillipines call centre speaking to someone that was difficult to understand, and also doing reboot and other tests on the Spark supplied modem and phones ( both new approx 6 months ago) the outcome is that the landline is still not working..
My complaint is not with the call centre.. its the process they are forced to go through to try and identlfy the fault,.. despite my telling them that the fault appears to be with the modem..
The simple solution would be to send another modem...
Spark are so far removed from being a customer service focused company the the WILL NOT SEND A TECHNICIAN to my neighbours place.
Im lead to believe that the dont give a stuff
Just shows that rebranding a Company never fixes the underlying issues
Im so please that I dont have a landline and use 2 Degrees for mobile
Brain Teaser of the Day 🧠✨ Can You Solve It? 🤔💬
Make a hearty dish. Take just half a minute. Add four parts of kestrel. Then just add one. What have you made?
(Trev from Silverdale kindly provided this head-scratcher ... thanks, Trev!)
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.
Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑
Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.
We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?
Want to read more? The Press has you covered!
-
52.6% Human-centred experience and communication
-
15.3% Critical thinking
-
29.4% Resilience and adaptability
-
2.6% Other - I will share below!
Prices slashed for the weekend
Epic books from a collectors collection, only $1 a book today and all weekend long, some great art books and books on NZ history, bestsellers, and lots more.
Loading…
