Christmas Parade in AKL - Bus to Hibiscus Coast Station
Who had similar experiences today?
1. Great to learn that public transport was free of charge today - An excellent way to get cars off the road!
2. BUT: I have not noticed that AT had added any additional bus services for after the parade - we had just the standard two buses per hour! HELLOOOOOO, REALLY? What went wrong again in AT management?
But this made my day:
A bus driver had finished his bus service in Albany. But then he realised how many families were waiting for the bus for Hibiscus Coast Station, which for some reasons just did not arrive. He jumped onto his bus and signalled that he will be driving us to HCS. What a great DEDICATION OF CUSTOMER SERVICE!!
AT management delivered a bad customer experience - but this bus driver (=front staff!) could fix it again!
WOW - kudos to this bus driver! And lots of passengers thanked him explicitly!! I LOVED IT!
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Remember, banks will:
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❌ Never need to know your full credit card number – especially the CVC
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If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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