219 days ago

Spark After sales service

Steve from Orewa

Any one else had poor outcomes with Spark when there is a problem?
Ive been assisting me elderly neighbour, she has a landline outage and Ive found that there is no such thing as a speedy resolution.

Reality is that despite spending 2 hrs 10 mins to the Phillipines call centre speaking to someone that was difficult to understand, and also doing reboot and other tests on the Spark supplied modem and phones ( both new approx 6 months ago) the outcome is that the landline is still not working..
My complaint is not with the call centre.. its the process they are forced to go through to try and identlfy the fault,.. despite my telling them that the fault appears to be with the modem..
The simple solution would be to send another modem...
Spark are so far removed from being a customer service focused company the the WILL NOT SEND A TECHNICIAN to my neighbours place.
Im lead to believe that the dont give a stuff

Just shows that rebranding a Company never fixes the underlying issues
Im so please that I dont have a landline and use 2 Degrees for mobile

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3 days ago

🌉🛶 Early Birds Might Crack This One First… or Not? 🥚🧠

The Riddler from The Neighbourly Riddler

A person is crossing a bridge and sees a boat full of people, yet there isn't a single person on board.
How is this possible?

(Susan from Massey kindly provided this head-scratcher ... thanks, Susan!)

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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16 days ago

Poll: Is Auckland’s economy improving?

The Team from Neighbourly.co.nz

The latest reporting from The Post suggests a wave of optimism for 2026. With interest rates finally heading south, businesses are feeling more positive. But for many on the ground, the real-world recovery feels a bit like a slow-moving commute on Auckland's motorways.

We want to know: Are you seeing signs of Auckland's economy improving in your industry or neighbourhood? Whether it's busier shops, new projects kicking off, or just a shift in the mood ...

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Is Auckland’s economy improving?
  • 18.1% Yes
    18.1% Complete
  • 64.8% No
    64.8% Complete
  • 17.1% A little
    17.1% Complete
281 votes
5 days ago

🪱🐦 When are you the most productive? 🌙🦉

The Team from Neighbourly.co.nz

The Post has been diving into our daily habits, and research suggests being an early bird or a night owl isn’t just a choice—it’s biology! We all have that specific time when our brains finally "click" into gear.

This raises a big question for the modern workplace. To get the best out of everyone, should employers accommodate our natural body clocks? This idea is at the heart of the four-day work week and flexible scheduling movements.

We want to hear from you:
1. When does your brain "click" into gear?
2. Would a flexible (or shortened) schedule change the way you work?

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