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Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, … View moreYesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and,… View moreDear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
A craft project a day keeps the boredom away. Entertain kids with these easy arts and crafts projects using pegs, ice block sticks and Resene testpots. Find out how to create and paint your own peg crafts with these easy step by step instructions.
Grab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Summer Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to … View moreGrab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Summer Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to WIN 1 of 5 Ooni Karu 2 Portable Pizza Oven bundles, valued at $1024! Each bundle includes: an Ooni Karu 2 Multi-Fuel Portable Pizza Oven, Ooni Karu 2 Carry Cover, Ooni 12" Perforated Peel, Ooni Digital Infrared Thermometer and an Ooni Cookbook: Cooking with Ooni. The more answers you enter correctly, the higher your chance of winning. For more information and to submit your answers, click here
The Team at Stuff
🧩 Got a riddle that can stump your Neighbourly community? Share your brain teasers with us and watch your neighbours scratch their heads 😕🤔❓
Send us your tricky puzzles!
158 CD cases as follows:
Wide Cases
103 Black, 1 White, 3 Clear
Narrow Cases
39 Black, 3 Clear, 2 Green, 1 Blue, 1 Red
1 x 5 Pack Double CD Jewel Cases - 5 colours
If you are still using the Finger Prick method to monitor the blood sugar levels, here's some good news.
There are now several products in the market that allow you to do the monitoring with a sensor that is attached to the arm.
The challenge is most of them cost around $100 for a 14 day … View moreIf you are still using the Finger Prick method to monitor the blood sugar levels, here's some good news.
There are now several products in the market that allow you to do the monitoring with a sensor that is attached to the arm.
The challenge is most of them cost around $100 for a 14 day use.
Now there is Caresense Air that is way more affordable;
1 unit is $60 + postage but if you order
6 units, the price comes down to $48 +postage per unit.
I am inviting anyone interested to contact me so we can make use of the bulk order discount.
PS: I am not an agent or distributor for Carensense Air. Just thought of making use of the bulk discount.
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
2 tall speakers -hardly used - $90 for a pair-Martinsen Audio
Transform your living room into a work of art with Resene Colorwood wood stains. Find out how to create your own stain feature wall with these easy step by step instructions.
Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.
Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours … View moreMany New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.
Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.
Thinking about planting something to invite more butterflies, bees, and birds into your garden?
Thanks for your mahi, Alan! We hope this brings a smile!
Let the Christmas elves at Mags4gifts.co.nz handle your last-minute shopping. For a limited time, gift a subscription with up to 40% off best-sellers like TV Guide, NZ House & Garden, and NZ Gardener. It’s the perfect Christmas present, sorted in minutes (and no one needs to know it was a … View moreLet the Christmas elves at Mags4gifts.co.nz handle your last-minute shopping. For a limited time, gift a subscription with up to 40% off best-sellers like TV Guide, NZ House & Garden, and NZ Gardener. It’s the perfect Christmas present, sorted in minutes (and no one needs to know it was a last-minute surprise)!
Merry Christmas -
I have around twenty, empty 10-liter distilled water bottles to serve as emergency water storage. I saved them for my friends, but they already have their own water supplies. Take as many as you like. Please respond to this notice if you are interested.
Best wishes - … View moreMerry Christmas -
I have around twenty, empty 10-liter distilled water bottles to serve as emergency water storage. I saved them for my friends, but they already have their own water supplies. Take as many as you like. Please respond to this notice if you are interested.
Best wishes - Michael
Last chances too book a Garden tidy
B4 xmas
0272420951
Ian
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