L
2021 days ago

Awful experience and result at BNZ Johnsonville

Lydia from Hataitai

Oh my goodness! Just come across the most awful thing #BNZ did to my poor mum! Last thurs she had to make a deposit of a lot of coins for someone at Johnsonville #bnz And they completely stuffed it up! She went up to this teller and the first thing the teller did was sigh and act like it was this huge thing putting her out. Then marched mum up to an atm in the branch and started briskly feeding the coins into it. The atm said it could only accept small amounts of coins but the teller just ignored this (and mum) and fed almost all them in whilst making mum feel like she was such a hassle to her for bringing coins into a branch!

Then a nicer teller had to take over and realised what had happened and tried to stop the transaction on the ATM BUT IT WAS TOO LATE!!! It spat out a receipt for only 20% of the coins!!! Mum and her friend had counted everything before she went in and knew exactly how much. Then #bnz acted like it wasn’t their problem and wouldn’t even give mum a receipt for the proper amount. Since then they’ve been giving her the run around saying they have no control over the ATMs in their branches!!!!

SHAME ON YOU #BNZ for such poor behaviour!!!!! it was at your branch and your teller, it doesn’t matter what machines you use in your branch, you take responsibility as you managed and did this with YOUR tellers in YOUR branch!

It’s now five days later and the money still hasn’t turned up in the BNZ account and everyone is so upset!!!!!! Just so awful and such a bad experience.

More messages from your neighbours
6 hours ago

Celebrate Father’s Day with the Gift that Keeps on Giving

Mags4Gifts

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The team at Mags4Gifts
Find out more

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6 hours ago

Happy Monday, neighbours, this riddle has three answers, can you solve it 🤔

Riddler from The Neighbourly Riddler

I am a word of meanings three.
Three ways of spelling me there be.
The first is an odour, a smell if you will.
The second is some money, but not in a bill.
The third is past tense, a method of passing things on or around.
Can you tell me now, what these words are, that have the same sound?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed? No worries! Simply head here and click once on the Following button.

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7 days ago

Poll: Do you believe in ghosts?

The Team from Neighbourly.co.nz

Just for a little bit of fun, we'd love to know whether Kiwis believe in ghosts. What goes on in our communities that we don't know about!

Perhaps you've seen a ghost or lived in a haunted home in New Zealand. We'd love to know, so vote in our poll and share your experiences in the comments below.

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Do you believe in ghosts?
  • 55.2% Yes
    55.2% Complete
  • 42.6% No
    42.6% Complete
  • 2.2% Other - I'll share below
    2.2% Complete
1911 votes