OWHIRO BAY UPDATE 5 FEBRUARY
Following our removal of the health warning signs in Owhiro Bay, we would like to provide clarification on the condition of the Bay.
These signs were removed as per our protocols for the reopening of the beach. A source of the spike in contamination was identified and the sampling at the long term beach monitoring site had returned to normal.
We acknowledge that our communication could have been better as removing the warning signs implies that the Owhiro Stream, that crosses the beach, is safe for swimming in. Owhiro Stream, like many urban waterways, has a long history of contamination and is regularly unsafe for swimming in. Improving the quality of Owhiro Stream will require a coordinated and long term programme of works.
We have taken immediate action to correct the lack of information, and yesterday placed warning signs at the stream mouth at Owhiro Bay. Our operations team are preparing for continued investigations in the catchment to see if there is another fault or cross-connection that we can find and resolve.
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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