L
2580 days ago

Awful experience and result at BNZ Johnsonville

Lydia from Hataitai

Oh my goodness! Just come across the most awful thing #BNZ did to my poor mum! Last thurs she had to make a deposit of a lot of coins for someone at Johnsonville #bnz And they completely stuffed it up! She went up to this teller and the first thing the teller did was sigh and act like it was this huge thing putting her out. Then marched mum up to an atm in the branch and started briskly feeding the coins into it. The atm said it could only accept small amounts of coins but the teller just ignored this (and mum) and fed almost all them in whilst making mum feel like she was such a hassle to her for bringing coins into a branch!

Then a nicer teller had to take over and realised what had happened and tried to stop the transaction on the ATM BUT IT WAS TOO LATE!!! It spat out a receipt for only 20% of the coins!!! Mum and her friend had counted everything before she went in and knew exactly how much. Then #bnz acted like it wasn’t their problem and wouldn’t even give mum a receipt for the proper amount. Since then they’ve been giving her the run around saying they have no control over the ATMs in their branches!!!!

SHAME ON YOU #BNZ for such poor behaviour!!!!! it was at your branch and your teller, it doesn’t matter what machines you use in your branch, you take responsibility as you managed and did this with YOUR tellers in YOUR branch!

It’s now five days later and the money still hasn’t turned up in the BNZ account and everyone is so upset!!!!!! Just so awful and such a bad experience.

More messages from your neighbours
6 days ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 36.5% The sting of a fine (Money talks!)
    36.5% Complete
  • 63.5% The threat of demerit points (Nobody wants to lose their license!)
    63.5% Complete
976 votes
11 days ago

Poll: Are you still heading to your local for your caffeine fix, or has the $$ changed your habits? ☕

The Team from Neighbourly.co.nz

Wellington’s identity is built on its cafe culture, but with costs climbing, that culture is under pressure. We’ve seen the headlines about recent closures, and it’s a tough pill to swallow along with a $6+ coffee.

We all want our favourite spots to stay open, but we also have to balance our own budgets ⚖️

We want to know: How are you handling the "coffee math" in 2026? Are you still heading to your local for a chat and a caffeine fix, or has the cost of living changed your habits?

Keen to read more about "coffee math"? The Post has you covered.

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Are you still heading to your local for your caffeine fix, or has the $$ changed your habits? ☕
  • 46.2% I avoid spending money on coffee
    46.2% Complete
  • 42.5% I still indulge at my local cafe
    42.5% Complete
  • 11.3% Irrelevant - coffee is not for me
    11.3% Complete
292 votes
4 days ago

🎉 Riddle me this, legends! 🎉

The Riddler from The Neighbourly Riddler

He/She who makes it, sells it.
He/She who buys it, doesn't use it.
The user doesn't know they are using it.
What is it?

(Shezz from Ngāruawāhia kindly provided this head-scratcher ... thanks, Shezz!)

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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