Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Are Kiwis allergic to “exuberance”? 🥝
In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”
We want to know: Are we really allergic to showing our excitement?
Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.
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0% Yes
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0% Maybe?
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0% No
Appeal for information following bar stabbing: Wellington
Police are investigating a stabbing at an Allen Street bar in Wellington in the early hours of Saturday morning.
At around 1:30am on Saturday, Police were called to the Ace of Spades bar following reports a man had been stabbed.
The stabbing allegedly occurred during an altercation involving a small number of patrons.
The victim was stabbed in the abdomen and sustained serious injuries.
Bar security staff separated the parties and provided immediate aid to the victim.
He remains in hospital in a stable condition.
Police would like to speak to anyone who witnessed the altercation at 1:30am on Saturday 13 December, as well as anybody may have video footage of the incident.
Additionally, we’d like to speak with anyone who has information regarding those involved in this altercation.
If you are able to assist, please contact Police via 105, either over the phone or online, and reference file number 251213/4525.
Information can also be provided anonymously via Crime Stoppers on 0800 555 111.
Poll: Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝
There’s growing debate about whether New Zealand’s extended Christmas break (and the slowdown that comes with it) affects productivity.
Tracy Watkins has weighed in ... now it’s your turn. What’s your take? 🤔
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73.2% We work hard, we deserve a break!
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15.7% Hmm, maybe?
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11.2% Yes!
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