Critical projects during Covid-19 response

The Team from Wellington Water

During the heightened response to Covid-19, we are still progressing with critical projects. Some of the work involved in these projects may include a short interruption to your water supply.

Usually we let our customers know about this with a letter a couple of days beforehand. But, to ensure the safety of our community and frontline essential staff, letter drops have stopped.

We’ll continue to do our absolute best to inform you about planned service interruptions using other methods such as:
• Loud speakers
• Signs up in the street
• Social media
• Website updates

Of course, during service failures like bursts the water can be interrupted without warning. In times like these we will respond by having water available on site and letting you know about it via social media.

Council contact centres are will have this information too – so please give them a call in the first instance.