How long should a Phone/Internet outage last? 4 Months?
My connection at Auckland Rd Warkworth has been completely unreliable for 4 months now.
I'm with Slingshot, the retail arm of 2Talk Communications
Several technicians have visited, “found” the problem, and “rectified” it – although not a single one has actually done so. I even got a $250 fee for a callout! One in particular claimed it was our burglar alarm causing the fault, and “disconnected” it – he actually left it connected to the phone line and chopped off the KEYPAD wires!!!! I had to power down the alarm to shut it up. This is blatant damage by an unskilled person and I will need to get it fixed, now.
So, Saturday night we finally got dial tone again. But internet is still abominably slow. I have latency of anywhere between 300 and 2974 ms, meaning most java-based website functions fail (eg, captcha im-not-a-robot)
What do I have to do to get it fixed? I’m beyond upset. Surely a customer who has been with Slingshot for over 10 years deserves better support than this?
Who do I contact to get action? Do I have to go to the government or what?
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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83.1% Same!
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16.9% Would have liked to try something different
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.1% Yes! It's better to regift what I don't need
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20.9% No. It's the thought and effort that matters
Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲
I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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