Tell us what you think about no fines at Upper Hutt libraries
Upper Hutt is the fourth library in New Zealand to remove overdue fees, meaning that customers will no longer be fined for overdue items they have borrowed.
Overdue fines are charges incurred for the late return of borrowed library items. Both nationally and internationally research has shown that fining for overdue items as an incentive to return them does not work, but acts as a deterrent preventing people from making full use of library services.
A recent New Zealand study “Libraries in times of economic downturn” identified barrier free libraries as a key factor in community wellbeing and the important role libraries can play in community recovery.
To launch the new initiative, Upper Hutt Libraries have implemented a ‘Welcome Back’ campaign, targeting people who haven’t used the libraries in recent years. The campaign begins with a full amnesty for all outstanding overdue items that can be returned, and all outstanding overdue fees and charges will be waived. The amnesty will operate from 16 November 2020 to 30 January 2021.
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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