B
2206 days ago

Energyclubnz.com - Be Warned

Bruce from Matamata

The Matamata Chronicle has been heavily publicising energyclubnz.com, and I joined them, achieving a small saving on my weekly power bills. HOWEVER, when I needed to report a power outage late one Friday night, I discovered that they are contactable, only during business hours Mon-Fri 8am-6pm, by e-mail or online chat - which I was unable to do without any power. I rang Powerco, the local lines company, and was sympathetically told that they could not deal directly with me and the fault needed to be reported by energyclubnz (who I was unable to contact!). My problem was resolved after a neighbour reported the fault through a different energy supplier.
Energyclub have admitted to me "we are unable to give a time frame of when our faults and power outage process will be implemented including a 24/7 phone number to call in case of no hot water or power outages".
It is more important to me, living rurally, that I have a reliable power supply, and that outages can be remedied 24/7; rather than saving a small amount.
I have since transferred my electricity supply back to my original supplier, which energyclubnz did expedite smoothly.
If you are in similar circumstances, you may wish to consider other power suppliers

More messages from your neighbours
1 day ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 84.4% Yes
    84.4% Complete
  • 14.1% No
    14.1% Complete
  • 1.5% Other - I'll share below
    1.5% Complete
1242 votes
1 day ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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11 hours ago

Riddle Me This: Can You Out-Smart Yesterday’s Champ?

Riddler from The Neighbourly Riddler

How can the number four be half of five?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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