Fraud Awareness Week
This Fraud Awareness Week we are encouraging Kiwis to take a moment to stop and think ‘is this for real?’ when contacted unexpectedly and asked for personal info.
New Zealand Police's Financial Intelligence Unit estimates New Zealanders lose $20-30 million annually to scams.
HOW TO AVOID A SCAM:
+ A genuine bank or organisation will never contact you to ask for your PIN, password or to move money to another account.
+ Never click on a link in an unexpected email or text – you could be giving access to your personal and financial details.
+ Always question uninvited approaches in case it is a scam. Instead, contact the company directly using a known email or phone number.
+ Don’t assume an email or phone call is authentic – just because someone knows your basic details (name and address, or mother’s maiden name) it doesn’t mean they are genuine.
+ Don’t be rushed into making a decision or financial transaction on the spot – a genuine bank or trusted organisation would never do this.
+ Listen to your instincts – if something feels wrong then it generally is.
If you believe you are the victim of a scam you can contact Police and report the matter via 105.
For more info on how you can prevent yourself, family and friends from being scammed, visit:
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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