Mercury Energy LPG gas bottle increase
On the 27th June we received notification from Mercury of a significant increase ($25.05 increase for 45kg) in the price of delivered LPG bottles, plus an increase in the daily price of gas bottle hire. This was due to take effect on the 2nd August 2025. 5 days prior to the advertised increase date, I ordered a gas bottle through Mercury website and the new price was already loaded and charged. I contacted Mercury and was told it was amended on my account tot he correct rate (not the website) and order placed, but my monthly bill has arrived and we have been charged at the new rate plus we have been charged for 20 days at the higher bottle rental rate. I have spoken to Mercury who have dismissed my concerns beyond crediting our account for the overcharge. When I asked them how many people they had overcharged they told me I was probably the only one. The gas bottle truck is full when it comes to us for delivery, so clearly that comment can't be correct. If you are a Mercury customer who uses LPG delivered by them, you might want to check your bill.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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