Public feedback results in bus network changes

Communications from Bay of Plenty Regional Council

Let’s work together to get this right.
What you need to know:

We are sorry for the disruption and issues currently experienced on the Tauranga bus network and are working with NZ Bus to resolve driver shortage issues, missed trips and will have progress updates later this week.

We have read many comments and posts, and taken many calls from residents affected by the network, and for that we are truly sorry. While we cannot respond to every comment, we will do our best to get direct updates to you via our Facebook page and discussion groups, and will continue to steer you towards the best information sources.

The bus driver shortage continues to cause issues. We will be posting all updates from NZ Bus on our website www.baybus.co.nz... – please check in from 6pm for the next day’s trip cancellations as notified by NZ Bus. This information will also be available by calling 0800 4 BAY BUS.

In order to address the majority of changes sought by the public, Councillors agreed in principle at Fridays Public Transport Committee meeting to reinstate route 36 from the CBD via Mangatapu to Pāpāmoa and to change route 70 in off peak hours to travel to the City via Brookfield.

Further changes to the network will be scoped over coming weeks.

We have met with NZ Bus in relation to the bus driver shortages and resulting service problems, and we have been very clear that their performance to date has fallen short of the expectations of the Regional Council and our community.

Read the full update here: bit.ly... and keep an eye on our Facebook page for more updates.

Please continue to send-in your feedback and concerns by going to www.baybus.co.nz...

And again, residents of all ages and all locations within Tauranga, we are sorry and together we can work to make this better.