We're on the move!
Taupo District Council's Taupo customer service centre is on the move and we'll be in our brand new home this coming Monday.
From next week, you'll be able to find us at 46 Horomatangi Street, right next to the NZ PostShop.
While our physical address is changing, our phone numbers will stay the same, as will all the services our community expects. You'll still be able to pay your rates, pick up a recycle bin, discuss your dog's registration details and talk to members of our team about anything else between 8am and 5pm, Monday to Friday. Our Taupo customer service centre can still be contacted on 0800 ASK TDC (0800 275 832) or 07 376 0899, and this is a 24/7 service.
In order to efficiently move our team from our existing Lake Terrace office to their new home on Horomatangi Street, we'll be closing at 4pm today (Friday, 25 August) and will open at the slightly later time of 9am on Monday, 28 August.
We look forward to seeing you in our exciting new customer service centre from Monday.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
Some Choice News!
DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.
Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.
For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.
Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?
We hope this brings a smile!
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