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When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has … View moreWhen you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Our road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about … View moreOur road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about the work they’re doing, or help us run workshops.
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A Taupō woman who was hit by a vehicle on a pedestrian crossing has died, just hours after being re…
Hey neighbours, well that's The Block NZ over for another year... were you happy with the result?
If you missed it, you can relive all the action and drama of the auction here or check out our Block winners round-up, here.
Many New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our … View moreMany New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our diverse, innovative 21st century nation.
Join us as we explore what Kiwi culture looks like in neighbourhoods across the country. In the coming weeks, you'll notice a few posts about Kiwi innovations popping up across Neighbourly - we'd love for you engage and let us know what innovations and innovators you think need profiling!
At ACC, we’re proposing to increase the levies collected from road users to pay for the rising cost of road injuries. If you’re a road user, these proposals could affect you.
Learn about all the proposals and have your say at our site by October 25.
On 14th November 2016, a quake devastated the region of Kaikōura. Out of the devastation has come the creation of a new landscape and a stronger Kaikōura community. “Parts of Kaikōura now look like an alien landscape” said Stuff.
Be one of the first to discover the new New Zealand on the … View moreOn 14th November 2016, a quake devastated the region of Kaikōura. Out of the devastation has come the creation of a new landscape and a stronger Kaikōura community. “Parts of Kaikōura now look like an alien landscape” said Stuff.
Be one of the first to discover the new New Zealand on the Coastal Pacific train, re-opening December 1st.
Photo credit: Marine Ecology Research Group, University Of Canterbury
In this week's issue of Get Growing we have top tips on planting dahlia tubers, digging new garden beds, tumbling your compost, growing passionfruit and being sunsmart. Find out how to grow kūmara, make seed labels with the kids and enter to win some fabulous prizes including vouchers from … View moreIn this week's issue of Get Growing we have top tips on planting dahlia tubers, digging new garden beds, tumbling your compost, growing passionfruit and being sunsmart. Find out how to grow kūmara, make seed labels with the kids and enter to win some fabulous prizes including vouchers from Awapuni Nurseries, Roll 'N' Grow seed mats and prize packs from Goodbye Ouch.
A Rotorua restaurant has been ordered to pay $10,000 for failing to keep accurate employment records…
A bus route cancelled in a Rotorua suburb after growing anti social behaviour culminated in an attac…
Restoration work on Rotorua Museum is set to begin in July next year, with a planned reopening date …
Two men have been arrested in Taupō after what police call a gang-linked a car chase involving firea…
ASB Bank and Age Concern New Zealand have partnered to run free “Keeping you and your money safe” seminars during October. We will be discussing issues around financial abuse, scams and online safety with time to ask questions and join us for refreshments.
So why not get some friends … View moreASB Bank and Age Concern New Zealand have partnered to run free “Keeping you and your money safe” seminars during October. We will be discussing issues around financial abuse, scams and online safety with time to ask questions and join us for refreshments.
So why not get some friends together and come along - We would love to see you there! Please register at the seminar nearest to you
Recorded crime in Taupō has dropped by 12 per cent in the last financial year, with assault and burg…
Hi neighbours,
Have you heard this trick before? A handy hack on how to open OXO cubes is causing a stir online, as it seems many of us have been doing it all wrong.
Forget crumbling up the cube after opening the silver foil packaging - it seems that packaging was actually designed to be … View moreHi neighbours,
Have you heard this trick before? A handy hack on how to open OXO cubes is causing a stir online, as it seems many of us have been doing it all wrong.
Forget crumbling up the cube after opening the silver foil packaging - it seems that packaging was actually designed to be flattened. To read more click here.
Simply open up the flaps on the side, flatten them out and then crumble the cube inside the package, turning it into a powder that's a heck of a lot easier to add to your dish.
Did you know this handy trick? Have you been opening the cubes the wrong way your whole life like the rest of us? Will this make cooking for your family a little easier? Share your thoughts in the replies below!
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