379 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
1 hour ago

Poll: How important is the ability to book a doctor’s appointment online?

The Doctors

Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.

For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.

Your feedback helps us understand what works best for our patients and how we can improve access to care.
Find out more

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How important is the ability to book a doctor’s appointment online?
  • 0% I prefer booking online whenever possible
    0% Complete
  • 0% Online booking is helpful but not essential
    0% Complete
  • 0% I prefer calling the clinic
    0% Complete
  • 0% I didn’t know online booking was available
    0% Complete
0 votes
7 hours ago

Don't overthink this riddle...

Ashleigh from The Neighbourly Riddler

I have a silver sole
but no feet,
I make my living by bringing the heat.
What am I?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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8 days ago

Poll: Does a savoury scone require cheese on top, or folded inside?

The Team from Neighbourly.co.nz

Help settle the great kiwi debate ... cheese on top, or folded inside?

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Does a savoury scone require cheese on top, or folded inside?
  • 76.4% Inside!
    76.4% Complete
  • 23.6% On top!
    23.6% Complete
1201 votes