Spark After sales service
Any one else had poor outcomes with Spark when there is a problem?
Ive been assisting me elderly neighbour, she has a landline outage and Ive found that there is no such thing as a speedy resolution.
Reality is that despite spending 2 hrs 10 mins to the Phillipines call centre speaking to someone that was difficult to understand, and also doing reboot and other tests on the Spark supplied modem and phones ( both new approx 6 months ago) the outcome is that the landline is still not working..
My complaint is not with the call centre.. its the process they are forced to go through to try and identlfy the fault,.. despite my telling them that the fault appears to be with the modem..
The simple solution would be to send another modem...
Spark are so far removed from being a customer service focused company the the WILL NOT SEND A TECHNICIAN to my neighbours place.
Im lead to believe that the dont give a stuff
Just shows that rebranding a Company never fixes the underlying issues
Im so please that I dont have a landline and use 2 Degrees for mobile
PSYCHIC AND MEDIUMSHIP READINGS.
HI EVERYONE❗
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Interested ? Then come along to our next meeting, this Wednesday, February 11th, 7:30pm start, in The Theosophical Society Hall, 9e, Annalise Place, off Forest Glen, off Puriri Avenue, Orewa. There is a car park next to the hall. We finish around 9pm.
We are "The Hibiscus Spiritual Awakening and Healing Centre", a non-profit organisation run by friendly volunteers, and we ask for only $5 each please. Meetings are held fortnightly, with a different medium each time. It's always nice to see that people new to us are often chosen for a reading on their first visit.
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Look us up on Facebook. Satisfy your curiosity by coming along and checking us out. It will be a revelation !
And, whether you are young, or not so young,
ALL ARE WELCOME❗
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
Summer sale!
Come grab a serious bargain, we have cleared our racks, we have a stunning $2 racks, shoes for $2. Cookbooks for $1. Come check our outside racks.
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