Northland Rentals
I was surprised to receive an email from Northland Rentals Ltd to tell me that they are going to charge me the insurance excess on damage to the van I rented on Saturday. They say that there was damage to the rear bumper.
It was raining heavily on Saturday at time of pick up (the service person could wait to close the door behind me quick enough) and the usual walk around the van.
When I stopped off at the BP to load ice into the back. I did notice a ding in the back of the door, taking a closer look at noticed a bit of rust. It appears that someone had reversed into something with enough force to push the bumper in and put the dent in the rear door. The damage to the bumper and ding line up perfectly. As you can see from the picture.
As there was rust I thought nothing of it.
Then the surprise came, I was accused of the damage, that ding didn't happen on my watch (if it did, how did it rust so quick) but Northland rentals insists that these dings and dents are two separate accidents, which just a lie. The proof is in the photo.
I can afford the excess, what I cant afford is being treat dishonestly. Shame on Northland Rentals for operating like cheats. We deserve better from local business. Everyone that knows me, knows that they are treated in the utmost professional manner I expect the same.
David W Harrison
Chartered Accountant
PS I wont be booking them again for any golf trips
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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41% Yes - get rid of the clock changes
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57.2% No, I enjoy it
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1.8% Other - I'll share below
Don't overthink this riddle...
I have a silver sole
but no feet,
I make my living by bringing the heat.
What am I?
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Alan and Hazel Kerr share Senior New Zealander of the Year Award 2026
Dr Alan and Hazel Kerr describe themselves as ‘just ordinary old Kiwis’, despite being named as the 2026 Ryman Healthcare Senior New Zealanders of the Year Te Mātāpuputu o te Tau.
The amazing couple prompted a standing ovation at a star-studded Auckland event which recognised their tireless efforts, with Alan travelling to and from Gaza and the West Bank 40 times to help children over 20 years, and Hazel travelling 20 times.
Click read more to find out more.
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