1317 days ago

Care Labelling

Robert Anderson from Curtain Clean Rotorua

It is mandatory under the Consumer Information Standards (Care Labelling) Regulations 2000 for many new textile goods supplied in New Zealand to comply with specific sections of the Standard AS/NZS 1957:1998 Textiles – Care labelling.

The purpose of the care labelling consumer information standard is to make sure that:
• consumers are aware of the method and cost of caring for textile products when they are buying them
• a cleaner can confidently use the information to take care of the textiles
• the textile’s life is not shortened by inappropriate care information or no information

• the textile is not damaged or destroyed by inappropriate care.

It is illegal to supply textile goods that do not comply with this standard and the regulations.

The regulations set out the types of textile goods covered by the standard and what parts of the standard apply to New Zealand.


The standard sets out the words, terms and symbols to use on a label to show the correct way to care for textile goods, including dry-cleaning and washing.


The regulations are issued under section 27 of the Fair Trading Act 1986.

Who do the regulations apply to?

Any person supplying, offering to supply or advertising the supply of new textiles, that require care labelling information, must comply with the regulations. Any person includes retailers, importers, distributors and manufacturers.


Types of supply include textile goods for sale in a shop, on internet auction sites, at markets or stalls or in craft shops.

What textile items have to be labelled with care information?
The care labelling standard contains more details and requirements, some of which are very technical. You should read both the regulations and the standard to make sure you understand all the labelling requirements.
Keep reading: www.curtainclean.co.nz...

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More messages from your neighbours
16 hours ago

It's almost the weekend neighbours, here's a riddle to get you going!

Riddler from The Neighbourly Riddler

What goes through cities and fields, but never moves?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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1 day ago

Poll: Have you had a pen pal?

The Team from Neighbourly.co.nz

With the invention of the internet and mobile phone communication, pen pals seem to be a thing of the past but it was a common practice at one point.

Did you have a pen pal? Where did you meet them? Share below!

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Have you had a pen pal?
  • 65.7% Yes
    65.7% Complete
  • 34% No
    34% Complete
  • 0.2% Other - I'll share below!
    0.2% Complete
435 votes
8 days ago

Latest scams to look out for 👀

The Team from Neighbourly.co.nz

Neighbourly hopes to keep you safe by keeping you informed of the latest scams circulating. This week, we are sharing two common text message scams:

NZTA / Waka Kotahi scam:
- The scam is a text message saying it's from New Zealand Transport Agency Waka Kotahi, and it encourages the recipient to pay an overdue road toll by visiting a fake website, threatening to take the matter to court within 15 days if they don’t pay up.
- The aim is to trick people into giving away their personal details or pay them money.
- While it is not the first time toll payments have been utilised by scammers, the threat of court action could see more people fall victim.
- The sender will either be a unknown phone number or unknown email address.
Want to report one of these scams? Do so, on Netsafe

NZ Post scam:
- This scam arrives by test message and says it's from NZ Post.
- The premise is that delivery of your parcel was unsuccessful so in order to rearrange delivery. you must click on a link to give your correct address.
- The aim is to trick people into giving away their personal details or pay them money.
- NZ Post advises people not to click the link, but to report the message to the Department of Internal Affairs by forwarding it to 7726.
Think you may have fallen prey to a scam? Get in touch with Netsafe or contact your bank if it involved your bank details.

Remember, if you didn't expect the message and you are now asked to share personal details or money, then stop contact and seek advice elsewhere.

Feel free to share any below that you've encountered recently. This may help others across the country be aware.

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