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When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has … View moreWhen you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Our road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about … View moreOur road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about the work they’re doing, or help us run workshops.
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Hey neighbours, well that's The Block NZ over for another year... were you happy with the result?
If you missed it, you can relive all the action and drama of the auction here or check out our Block winners round-up, here.
Many New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our … View moreMany New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our diverse, innovative 21st century nation.
Join us as we explore what Kiwi culture looks like in neighbourhoods across the country. In the coming weeks, you'll notice a few posts about Kiwi innovations popping up across Neighbourly - we'd love for you engage and let us know what innovations and innovators you think need profiling!
At ACC, we’re proposing to increase the levies collected from road users to pay for the rising cost of road injuries. If you’re a road user, these proposals could affect you.
Learn about all the proposals and have your say at our site by October 25.
International Day of Older Persons is a day to celebrate all older people – to highlight the value of all older people and to promote dignity and respect. The 2018 international theme is “Celebrating Older Human Rights Champions“.
This year Age Concern New Zealand want all New Zealanders… View moreInternational Day of Older Persons is a day to celebrate all older people – to highlight the value of all older people and to promote dignity and respect. The 2018 international theme is “Celebrating Older Human Rights Champions“.
This year Age Concern New Zealand want all New Zealanders to sign up as Age Concern Dignity Champions and stand up for the human rights of older Kiwis.
“There is no excuse for elder abuse, says Stephanie Clare, Age Concern New Zealand Chief Executive. I am appalled that we are still having to deal with cases each day where older people are taken advantage of.
“Just because someone is older it doesn’t mean they are less valuable, have less purpose or should lose basic human rights, the right to make their own choices and respect from those around them.
“Of the cases we see, 75% of alleged abusers are family members, either adult children or partners of adult children and that needs to stop!
“So come on Kiwis we all have a part to play. You can take a stand against ageism and join me by signing up today!” says Stephanie.
An Age Concern Dignity Champion pledges to:
• Reject stereotypes and focus on the uniqueness of every individual
• Speak up when they hear people speaking negatively about growing old
• Have the courage to question practices they feel are disrespectful to older people
• Not patronise older people
• Be patient, polite and friendly
• Have zero tolerance for abuse or neglect
• Build relationships – they combat isolation and loneliness by getting to know the older people in their lives.
A Rotorua restaurant has been ordered to pay $10,000 for failing to keep accurate employment records…
A bus route cancelled in a Rotorua suburb after growing anti social behaviour culminated in an attac…
Restoration work on Rotorua Museum is set to begin in July next year, with a planned reopening date …
ASB Bank and Age Concern New Zealand have partnered to run free “Keeping you and your money safe” seminars during October. We will be discussing issues around financial abuse, scams and online safety with time to ask questions and join us for refreshments.
So why not get some friends … View moreASB Bank and Age Concern New Zealand have partnered to run free “Keeping you and your money safe” seminars during October. We will be discussing issues around financial abuse, scams and online safety with time to ask questions and join us for refreshments.
So why not get some friends together and come along - We would love to see you there! Please register at the seminar nearest to you
A section of State Highway 36 Tauranga Direct Rd is expected to be closed for five nights from Sunday 30 September while the road is dug up and resealed. The work will take place in the Mangorewa Gorge, approximately 1–2km south of Te Matai Rd. The recommended detour route is via The Tauranga … View moreA section of State Highway 36 Tauranga Direct Rd is expected to be closed for five nights from Sunday 30 September while the road is dug up and resealed. The work will take place in the Mangorewa Gorge, approximately 1–2km south of Te Matai Rd. The recommended detour route is via The Tauranga Eastern Link and State Highway 33 or the Te Puke Highway (a free route) and State Highway 33.
The closure is scheduled each night from Sunday 30 September to Friday 5 October 2018 for the hours of 8pm to 5am each night. The Friday 5 October closure is expected to end at 5am.
NZTA Bay of Plenty Transport System Manager, Rob Campbell, says this essential work will strengthen the road and provide a safe surface for all users in this windy and steep environment. He says the agency would like to thank people in advance for their patience. The work is weather dependent and may need to be moved to another date.
People can stay up to date by checking the NZTA website, social media or by calling 0800 4 HIGHWAYS.
Phone: 0800 4 HIGHWAYS (0800 44 44 49)
Website: nzta.govt.nz/traffic
Image and source: NZTA website
For a second year, Neighbourly and Resene are challenging you to Colour your Community! This is a chance to make a positive difference in your neighbourhood by transforming an area that needs a little love. There's six prizes of up to $1000 worth of Resene paints, wood stains and accessories … View moreFor a second year, Neighbourly and Resene are challenging you to Colour your Community! This is a chance to make a positive difference in your neighbourhood by transforming an area that needs a little love. There's six prizes of up to $1000 worth of Resene paints, wood stains and accessories up for grabs!
Whether it's a new mural for your community hall, a graffiti clean up or a local playground paint job, Colour Your Community lets you paint the town red (or green or blue). Apply now on behalf of your organisation, business, or for your own community project.
Hey neighbours,
Spring has well and truly sprung but if you're still stuck in a colour rut at home, check out the recap of our live chat with Resene colour experts Sarah Gregory and Brenda Ngatai where they answered your questions and decorating dilemmas.
Whether you want to know about … View moreHey neighbours,
Spring has well and truly sprung but if you're still stuck in a colour rut at home, check out the recap of our live chat with Resene colour experts Sarah Gregory and Brenda Ngatai where they answered your questions and decorating dilemmas.
Whether you want to know about colour trends, paint effects, interior decor, exterior treatments, or anything else colour and paint-related you're to find something to inspire you, here.
Do you fancy year-round summer hours?
The European Union will soon recommend members drop daylight saving hours in favour of staying on summer time throughout the year.
Would you like the same for Aotearoa? Let us know!
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