38 days ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

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More messages from your neighbours
22 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.3% For. Self-service is less frustrating and convenient.
    9.3% Complete
  • 43.7% I want to be able to choose.
    43.7% Complete
  • 47.1% Against. I want to deal with people.
    47.1% Complete
2464 votes
1 day ago

It's nearly Showtime in Rotorua!

Jade Promotions

2 for 1 ticket offer

Get all those new year jobs sorted with a visit to the Show! It’s all about idea’s, inspiration and exclusive show specials at the Rotorua Home and Garden Show on from the 20th - 22nd of February at Energy Events Centre. Join the fun with our 2 for 1 Adult Ticket Offer

There’ll be a huge variety Home and Garden Exhibitors, featuring everything from Kitchens, Artists, Builders, Landscaping, Heating, Spas, Flooring, Heatlh & Well-being and more! Add to that good food, great coffee and you have the perfect day out. Get your to-do list ready and we'll see you at the Show.

Save the date in your diaries: 20 - 22 February
Fri & Sat 10 – 5, Sun 10 – 4
Energy Events Centre, Rotorua
Adults $6
Gold Card Friday $3
Under 16 free
Find out more

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8 days ago

Fundraining for Bowl Cancer

Roydon from Rotorua Central

Hi,
This February, I am taking part in Move your Butt for Bowel Cancer and will be conquering 200km for the 100 Kiwis who die from bowel cancer every month.
My goal is to raise funds for Bowel Cancer NZ to support patients, raise awareness and fund research to beat bowel cancer.
Please sponsor my challenge and support my efforts to save Kiwi lives.
To make a donation, simply visit my personal fundraising page below:
www.moveyourbutt.org.nz...
Thanks so much for your support.
Roydon