336 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
22 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.2% For. Self-service is less frustrating and convenient.
    9.2% Complete
  • 43.7% I want to be able to choose.
    43.7% Complete
  • 47.1% Against. I want to deal with people.
    47.1% Complete
2467 votes
1 day ago

It's nearly Showtime in Rotorua!

Jade Promotions

2 for 1 ticket offer

Get all those new year jobs sorted with a visit to the Show! It’s all about idea’s, inspiration and exclusive show specials at the Rotorua Home and Garden Show on from the 20th - 22nd of February at Energy Events Centre. Join the fun with our 2 for 1 Adult Ticket Offer

There’ll be a huge variety Home and Garden Exhibitors, featuring everything from Kitchens, Artists, Builders, Landscaping, Heating, Spas, Flooring, Heatlh & Well-being and more! Add to that good food, great coffee and you have the perfect day out. Get your to-do list ready and we'll see you at the Show.

Save the date in your diaries: 20 - 22 February
Fri & Sat 10 – 5, Sun 10 – 4
Energy Events Centre, Rotorua
Adults $6
Gold Card Friday $3
Under 16 free
Find out more

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9 days ago

Fundraining for Bowl Cancer

Roydon from Rotorua Central

Hi,
This February, I am taking part in Move your Butt for Bowel Cancer and will be conquering 200km for the 100 Kiwis who die from bowel cancer every month.
My goal is to raise funds for Bowel Cancer NZ to support patients, raise awareness and fund research to beat bowel cancer.
Please sponsor my challenge and support my efforts to save Kiwi lives.
To make a donation, simply visit my personal fundraising page below:
www.moveyourbutt.org.nz...
Thanks so much for your support.
Roydon