Customer service
Today I took my Mako Battery drill into the Rangiora Warehouse as one of the batteries was faulty. Customer Service lady said no problem just go and get another drill off the shelf. OH, no more on the shelf. I asked a storeman if there was another on top of the shelves or in the store. Oh no. He said that there were 2 that had been returned so he came to the counter with me, had a play with my drill and took it away with him and came back with another battery and the drill working. Meanwhile the lady had ordered a new one for me and said it would be in by Friday. I asked if I could take mine home and use it till Friday so I could finish the job, a bit of reverse paper work and I took my drill home. The lady said to bring it back on Friday and collect the new replacement drill.
NOW THAT IS REAL CUSTOMER SERVICE as far as I am concerned. I have always been happy with the Rangiora Warehouse service.
Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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59.4% Yes, supporting people is important!
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26.1% No, individuals should take responsibility
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14.5% ... It is complicated
A Neighbourly Riddle! Don’t Overthink It… Or Do?😜
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
If you multiply this number by any other number, the answer will always be the same. What number is this?
Have you got New Zealand's best shed? Show us and win!
Once again, Resene and NZ Gardener are on the hunt for New Zealand’s best shed! Send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops. The Resene Shed of the Year 2026 winner receives $1000 Resene ColorShop voucher, a $908 large Vegepod Starter Pack and a one-year subscription to NZ Gardener. To enter, tell us in writing (no more than 500 words) why your garden shed is New Zealand’s best, and send up to five high-quality photos by email to mailbox@nzgardener.co.nz. Entries close February 23, 2026.
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