J
220 days ago

Countdown/Woolworths Black 'Bag for Good'

Jenny from Titahi Bay

My black 'Bag for Good' developed two tears and I went to my local Porirua Countdown and asked for a replacement. "No" said the man, "We are not Countdown (despite what the outside signage says) and we no longer do this." I stopped to argue politely with him, until he turned his back on me and walked away a few steps. Standing my ground got another member of staff telling him to give me a bag (so the Lotto line could start working again).
Imagine my surprise when I rang the Woolworths help line to hear that as far as Woolworths are concerned, the 'Bags for Good' are still be honoured - apparently it says so on their main website.
So if you have a damaged bag, do not let the store personnel tell you 'No', just stand your ground because you are in the right.

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Would you rather: Christmas in summer forever or winter forever?
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1580 votes