332 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

Image
More messages from your neighbours
10 hours ago

Bloom Pukekohe Op Shop

Janet Wallington from Bloom Pukekohe Op Shop

CLOSED WAITANGI DAY 📜 FRIDAY 6th FEBRUARY!
Just a reminder that Friday 6th February is Waitangi Day and we will therefore be closed, as we join the rest of the country in marking the anniversary of the signing of Te Tiriti o Waitangi.
We shop will be open as usual on Saturday and Sunday 9:30am - 2:30pm.

Image
16 days ago

Time to Tickle Your Thinker 🧠

The Riddler from The Neighbourly Riddler

If a zookeeper had 100 pairs of animals in her zoo, and two pairs of babies are born for each one of the original animals, then (sadly) 23 animals don’t survive, how many animals do you have left in total?

Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

Image
18 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

Image
As a customer, what do you think about automation?
  • 9.6% For. Self-service is less frustrating and convenient.
    9.6% Complete
  • 43.2% I want to be able to choose.
    43.2% Complete
  • 47.1% Against. I want to deal with people.
    47.1% Complete
2287 votes