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2123 days ago

I received Full Refund from Air New Zealand for flights to USA

Debra from Milson

To help others here is how I got a Refund for flights with Air New Zealand to the USA. First off ANZ cancelled flights to San Francisco before the Lockdown. Last week they cancelled my 5 booked flights and gave us a credit so I phoned the airline at 11pm Sunday night and ask for a refund using the following:- went to the US Department of Transportation website and under Refund - Cancellation found the following "If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation – even for non-refundable tickets." Used this statement in phone call as we were covered as anyone travelling to or through USA is covered. The person I was talking to went away and asked and came back with must be USA citizen(don't think this is necessary but my husband is) so said that and they said yes they would give us a refund so asked for that in writing which he typed up and sent to me while I waited. This morning the refund was credited back to my credit card. May be something similar under EU Rules for other countries. Another option is that 2 days after Air New Zealand cancelled all flights the Changed their Conditions of Carriage to include Pandemics/Epidemics to exclude refunds. Can provide further info on this and how to find out if people want that info.

More messages from your neighbours
1 day ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60.8% Yes, supporting people is important!
    60.8% Complete
  • 23.8% No, individuals should take responsibility
    23.8% Complete
  • 15.4% ... It is complicated
    15.4% Complete
324 votes
2 days ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

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1 day ago

Recycling question!

Kathryn from West End

Kia ora neighbours,

Is there anywhere yet in Palmy where bubble wrap & polystyrene can be taken for recycling?

Thank you.