Community Pharmacies
Please remember that your Community Pharmacy has been open and the staff have been working extremely hard all throughout the Covid situation. They have dealt with enormous increases in their workload, and rapid changes in their work practices, whilst keeping you and themselves as safe as possible.
Pharmac have ordered that all dispensing is done monthly. This is because supplies of medicines coming into NZ have been affected by the worldwide Covid situation. The monthly dispensing helps pharmacies to ensure that there is enough medicine to go around.
You can help your pharmacy by doing the following:
* Phone or email your pharmacy to order repeats in advance
* Please check your medicine labels to see if you have repeats, before you request a new prescription.
*Remember to pick up your medicines, the pharmacy cannot be paid by the government until you do!
* Please be patient, there is so much work going in in the pharmacy that you may not be aware of, most pharmacies are doing double their usual work with the same or fewer staff.
* Please remember that the message from your Doctors to say your prescription is ready does not usually mean that it has been dispensed, just that it has been sent to your pharmacy. Sometimes this will need a response from you to tell them which pharmacy to send the prescription to!
Thank you!
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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