Neigbourly Guidelines from the Team
How does the Neighbourly Team Moderate?
Lila from Neighbourly Neighbourly Team from Catlins Forest Park
Happy New Year! I hope you all had a wonderful time over the holidays, lounging in the sun and spending time with loved ones (I am trying very hard to not itch sandfly bites from a road trip to the West Coast - any tips welcome!).
Am getting in touch today to give you a bit of an insight into how our team moderates content on Neighbourly. We've seen some uncertainty surrounding what our processes are, so I wanted to share some of the common questions we see. If you have any questions about specific parts of moderation please add a comment below and I will be happy to shed some more light on the process!
1) Does the Neighbourly team simply pick what they dislike and take it down?
No! Our team is fully trained and follows a protocol on how to determine what is acceptable for the platform or not. This is mainly based on our Guidelines, as well as policies which you can find in our Help Section.
2) What about Free Speech? Aren't we supposed to be able to say whatever we like?
We want Neighbourly to be a space for important discussions and varied opinions, however it's important to remember it is a private platform. You could liken Neighbourly to being a house and our members being guests - everyone is welcome to speak freely, but if their thoughts go against our values (here being our Guidelines), we do reserve the right to respectfully ask them to refrain from saying these things and/or leave our home.
3) Why has my content has been removed? I can't find an explanation!
When our team moderates a post or comment, we always send an email to the poster explaining which Guidelines they breached and why their post/comment was removed. While the explanation is not made public on the platform, the poster will always have that information at arm's reach alongside a link to contact us [we recommend members check their email Spam folder if they cannot locate the email].
4) How do you find what posts to moderate? Do you scroll through the feeds?
Neighbourly has short of a million users dotted all over Aotearoa, so we unfortunately don't have the time to manually scroll through all the feeds. However, our system automatically picks up content that contains inappropriate wording or is likely to cause disharmony. This is why, although we moderate hundreds of posts a day, we might miss some. If you see a post you feel should have been moderated, please report it (by using the three dots next to a post) so we can take a look.
5) Who picks what appears in my Morning Digest emails?
Morning digest emails are automatically generated by our system which picks the most popular posts in your area and what you're likely to be most interested in. It is unique to each member. We try our best to remove any inappropriate content before the emails are sent out, but we may exceptionally miss problematic content (which explains why a post featured in your morning digest might be unavailable later in the day).
I will finish by saying, on behalf of the whole team, that moderation is a tricky job and truly we do it with the best of intentions: so everyone can feel welcome & included on Neighbourly and to keep our communities safe.
I'm also glad to announce that Ash is back from her maternity leave and will become your first point of contact as she once was! I will pop in from time to time to share some Member Experience news with you, but otherwise you can reach me by heading to neighbourly.co.nz/contact-us. It's been lovely sharing this time with you all.
Bonne journee!
Lila
Poll: Do you think banning gang patches is reasonable?
With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.
This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.
Do you think this ban is reasonable?
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77.1% Yes
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22% No
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0.9% Other - I'll share below
Kapiti Coast Distilled: A Family and Friends' Foraged Gin
In an exciting development for local spirits enthusiasts, Elsewhere Gin has released a limited edition Kapiti expression that truly captures the essence of our coastal region.
This unique gin, priced at $95 per bottle, is the result of a heartwarming collaboration between Elsewhere Gin and Mark Rose's parents and their friends in Kapiti who embarked on a community foraging adventure, handpicking an array of native botanicals including kohekohe, kauri tips, strawberry guava, horopito, and kawakawa. These locally sourced ingredients were combined with classic gin botanicals, lemon, and rosemary to create a spirit that is both familiar and distinctly Kapiti.
The gin offers a sensory journey through our coastal landscape. It opens with subtle vanilla notes from the kohekohe, followed by the sweetness of strawberry guava. The addition of horopito lends a peppery kick, while kawakawa adds a unique herbal complexity. The finish showcases the zesty lemon and aromatic rosemary that grow abundantly in our region.
"This gin is a love letter to Kapiti," says Rose. "It's not just my creation, but a true community effort. Every sip tells a story of our unique ecosystem, our shared knowledge, and the incredible flavors we have right here in our backyard."
With only a small batch produced, this Kapiti gin is expected to sell out quickly. It's more than just a drink; it's a bottled experience of our local terroir and community spirit, perfect for those who appreciate the finer aspects of craft spirits and the beauty of our coastal home.
Available exclusively through Elsewhere Gin, please contact Michael Anderson for this limited edition gin that offers a rare opportunity to taste the Kapiti coast - and its community - in a glass.
Michael Anderson
021 620 065
Email; michael.anderson@xtra.co.nz
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