Anyone Else Sick of Vodafone Support?
Our Voda installation (TV, Broadband) has always been second rate ever since they bought it from Telstra and when you have a problem like over the last week with internet dropping out, running slow, TV freezing then going off for some minutes with the "got no internet signal", or some such error, flashing in the top R/H corner of the screen.... then you have to contemplate calling the multitude of numbers that all put you at the same place where the Voice Recognition Fault Reporting NEVER recognizes what you say, then you get on to the button pressing that ends in 30+ minutes of horrid on hold music that sounds like it is being played underwater.
Yesterday, after a session of 2 hours+, and today of 1 hour on the phone I still had an SC402 Error that no body was able to tell me what it meant.
The guy yesterday was supposed to be pushing out some software that would definitely fix the TV Box over night, but guess what.... it didn't, hence the call to Voda this morning to the number on the screen.
So it started over again "pull the power cable out for 30 seconds", read the serial number, disconnect the internet cable from the modem or router many, many times, pull more power cables, total reset of Router resulting in having to reset the whole WiFi network up again as it had now reset to defaults and all our devices didn't recognize the 'Reset' Network, and this was all after the ordeal of 'what is your account number', 'how much do you pay', 'what is your payment method', 'what is your PIN Number' 'that pin number is wrong'.. "well it was set up on 17 Dec 2019", etc, etc, ad nauseam.
The guy I spent an hour talking to this morning decided to transfer me with out telling me and my phone just went into horrid hold music for 10 minutes. The TV box was now not functional at all with all types of error messages flashing up.
Abruptly the music stopped and someone spoke asking me who I was and what I wanted. I said aren't you the guy who I have been talking to for an hour about my problem?
He muttered something unintelligible to me and rang off !!!
My son and I had a conversation about the unsolved problem and he found instructions on how to do a factory reset on the TV Box while trying to find the SC402 error on Vodafone's site. It sounded a bit like what the guy was trying to get us to do but was not making a good job of explaining how to do it
We thought, sod it, may as well try it.
It took 2 minutes in total and the TV is now working fine.
Why in gods name do you have to spend hours on the phone removing cables, switching stuff off and on, reading serial numbers etc etc reaching no resolution when it is just a quick 2 minute job to get it working again????
Any recommendations for a Vodafone ISP Replacement?
Also VodafoneTV will close on 30 September 2022.
Bit of a rant, sorry bout that.
Poll: Do you think banning gang patches is reasonable?
With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.
This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.
Do you think this ban is reasonable?
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77.1% Yes
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22% No
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0.9% Other - I'll share below
Kapiti Coast Distilled: A Family and Friends' Foraged Gin
In an exciting development for local spirits enthusiasts, Elsewhere Gin has released a limited edition Kapiti expression that truly captures the essence of our coastal region.
This unique gin, priced at $95 per bottle, is the result of a heartwarming collaboration between Elsewhere Gin and Mark Rose's parents and their friends in Kapiti who embarked on a community foraging adventure, handpicking an array of native botanicals including kohekohe, kauri tips, strawberry guava, horopito, and kawakawa. These locally sourced ingredients were combined with classic gin botanicals, lemon, and rosemary to create a spirit that is both familiar and distinctly Kapiti.
The gin offers a sensory journey through our coastal landscape. It opens with subtle vanilla notes from the kohekohe, followed by the sweetness of strawberry guava. The addition of horopito lends a peppery kick, while kawakawa adds a unique herbal complexity. The finish showcases the zesty lemon and aromatic rosemary that grow abundantly in our region.
"This gin is a love letter to Kapiti," says Rose. "It's not just my creation, but a true community effort. Every sip tells a story of our unique ecosystem, our shared knowledge, and the incredible flavors we have right here in our backyard."
With only a small batch produced, this Kapiti gin is expected to sell out quickly. It's more than just a drink; it's a bottled experience of our local terroir and community spirit, perfect for those who appreciate the finer aspects of craft spirits and the beauty of our coastal home.
Available exclusively through Elsewhere Gin, please contact Michael Anderson for this limited edition gin that offers a rare opportunity to taste the Kapiti coast - and its community - in a glass.
Michael Anderson
021 620 065
Email; michael.anderson@xtra.co.nz
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