Thank you for using Neighbourly
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, … View moreYesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and,… View moreDear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
🧩 Got a riddle that can stump your Neighbourly community? Share your brain teasers with us and watch your neighbours scratch their heads 😕🤔❓
Send us your tricky puzzles!
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.
Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours … View moreMany New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.
Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.
Thinking about planting something to invite more butterflies, bees, and birds into your garden?
Thanks for your mahi, Alan! We hope this brings a smile!
In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”
We want to know: Are we really allergic to showing our excitement?
Is it time to lean into a more optimistic view of the place we … View moreIn The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”
We want to know: Are we really allergic to showing our excitement?
Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.
The Taranaki Daily News has been shining a light on local history by sharing images from the New Plymouth District Council’s Puke Ariki Heritage Collections 📸
Recently, the archives put out a call for help—asking if anyone recognises the two unidentified people in this photograph.
Do … View moreThe Taranaki Daily News has been shining a light on local history by sharing images from the New Plymouth District Council’s Puke Ariki Heritage Collections 📸
Recently, the archives put out a call for help—asking if anyone recognises the two unidentified people in this photograph.
Do these faces look familiar to you? Any ideas?
🌞 Do you have any historic images of local faces or places that you think would be of interest to your community?
There’s growing debate about whether New Zealand’s extended Christmas break (and the slowdown that comes with it) affects productivity.
Tracy Watkins has weighed in ... now it’s your turn. What’s your take? 🤔
Part SOUTH SUFFOLK LAMBS for sale,this years lambs, belly crutched,drenched, $80 each Ph/text Mark at 0223064919, at Omata.
A homicide investigation has been launched following the deaths of two people in Ruatiti.
The victims were located by Police at a rural property on Saturday afternoon.
A scene examination will begin on Sunday 14 December and is expected to take several days.
Post-mortem and formal … View moreA homicide investigation has been launched following the deaths of two people in Ruatiti.
The victims were located by Police at a rural property on Saturday afternoon.
A scene examination will begin on Sunday 14 December and is expected to take several days.
Post-mortem and formal identification procedures will be carried out in the coming days.
There will be a heightened Police presence in the area as the investigation progresses.
Police would like to hear from anyone in the Ruatiti area who has information about the incident.
Please contact Police online at 105.Police.govt.nz, or by calling 105.
Please use the reference number P064773873.
Further information will be released when it becomes available.
A controlled training exercise will be conducted off Port Taranaki to the Bell Block area on Sunday 14 December.
The multi-agency exercise is designed to test and improve the coordination and response capabilities of all agencies involved in maritime emergencies.
Taranaki Search and Rescue … View moreA controlled training exercise will be conducted off Port Taranaki to the Bell Block area on Sunday 14 December.
The multi-agency exercise is designed to test and improve the coordination and response capabilities of all agencies involved in maritime emergencies.
Taranaki Search and Rescue Coordinator and Public Team Supervisor Wade Callander says the exercise will involve rescue vessels and that people might notice smoke markers, objects in the water and life rafts as part of the scenario.
“These planned exercises enable Police and partner agencies to test our response and systems should an emergency ever arise.
“Normal marine traffic should proceed with caution and follow any instructions from authorities.
“This exercise is part of our ongoing commitment to public safety and ensures that emergency services are well-prepared for real-life incidents.”
We have replaced our HP Officejet 8610 that uses this refill cartridge so no longer wanted. Was about $60 originally.
H-950BK Black
For: OfficeJet Pro 251dw/276dw/ 8100 / 8600 / 8610 / 8620 / 8630 / 8640 / 8650 / 8660 / 8615 / 8616 / 8625
Has a use before date of 2024 but hopefully will … View moreWe have replaced our HP Officejet 8610 that uses this refill cartridge so no longer wanted. Was about $60 originally.
H-950BK Black
For: OfficeJet Pro 251dw/276dw/ 8100 / 8600 / 8610 / 8620 / 8630 / 8640 / 8650 / 8660 / 8615 / 8616 / 8625
Has a use before date of 2024 but hopefully will still work.
Pick up in New Plymouth central or Omata (Hurford road)
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to … View moreThe Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
South Taranaki District Council is taking action after hearing calls for safer walking areas, better public spaces, and stronger connections between the town centre, river, and beach.
We’d love to hear from you: In urban centres, what does ‘people-friendly’ look like to you?
Want to … View moreSouth Taranaki District Council is taking action after hearing calls for safer walking areas, better public spaces, and stronger connections between the town centre, river, and beach.
We’d love to hear from you: In urban centres, what does ‘people-friendly’ look like to you?
Want to hear more about the plans? You can read more here.
You might be surprised. Scammers are getting slicker, sneakier, and a whole lot more convincing, and they’re targeting everyone from students to grandparents.
Before you brush it off with “I’d never fall for that,” give your scam radar a quick tune-up! Test yourself with Netsafe’s fun … View moreYou might be surprised. Scammers are getting slicker, sneakier, and a whole lot more convincing, and they’re targeting everyone from students to grandparents.
Before you brush it off with “I’d never fall for that,” give your scam radar a quick tune-up! Test yourself with Netsafe’s fun new Scam Spotting Quiz or try our online module for even more skill-building.
Scams can catch anyone — even the careful ones.
Keep your wits (and your wallet) about you!
© Neighbourly 2026
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