336 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
21 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.3% For. Self-service is less frustrating and convenient.
    9.3% Complete
  • 43.6% I want to be able to choose.
    43.6% Complete
  • 47.1% Against. I want to deal with people.
    47.1% Complete
2456 votes
T
10 days ago

NZ Post and Rachel Boyack

Tony from Tahunanui

I see our MP, Labour’s Rachel Boyack, is shedding crocodile tears over the NZ Post closures announced today for Nelson. Perhaps Rachel has ‘forgotten’ it was Labour that corporatised NZ Post, intentionally turning it from a service organisation into one focused solely on profit. Her cries would be a little more credible if she could promise Labour would reopen the closed offices or, even better, reverse that Labour-directed profit-only change.
Come on Rachel, what is Labour’s real position - public service or money?

10 hours ago

🌿 n8tidy – Week #12 Garden Clean-Up Giveaway!

Fred from N8tidy - Neat by Nature. Tidy by Trade

Comment “I’m in!” to enter – Winner drawn Thursday

Hi neighbours! 👋

Welcome to Week #12 of our community giveaway!
One lucky neighbour will win 1 hour of free gardening/yard clean-up from n8tidy this week.

How to participate

💬 Comment “I’m in!” below to enter
📅 Entries close Thursday
🎲 Draw will take place Thursday evening
5️⃣ Minimum 5 participants required
🙅 Current n8tidy customers cannot participate
🔄 You can join again every week!

What you can use your free hour for

- Weed removal
- Edging & trimming
- Light pruning
- Lawn mowing/Garden tidy-up

No green waste collection

The winner will be contacted directly to arrange their free clean-up hour.

Good luck everyone — and thanks for supporting local! 🌿😊

Fred - n8tidy
www.n8tidy.co.nz...

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