3057 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
3 hours ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 0% Yes! New Year, New Me
    0% Complete
  • 33.3% Yes - but I rarely stick to them
    33.3% Complete
  • 66.7% Nah - not for me
    66.7% Complete
3 votes
7 days ago

Poll: Is it ok to regift something that you have been given?

The Team from Neighbourly.co.nz

🎁 Holiday Gift Chat!

Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?

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Is it ok to regift something that you have been given?
  • 78.7% Yes! It's better to regift what I don't need
    78.7% Complete
  • 21.3% No. It's the thought and effort that matters
    21.3% Complete
1224 votes
17 days ago

Poll: Have you had a chance to gorge yourself on your summer berries?

The Team from Neighbourly.co.nz

🍓 The Press has reported on some great news for Nelson!

Even with the unpredictable spring weather, this year’s strawberry crop is looking amazing — one of the biggest harvests in the past five to six years!

Have you had a chance to dive into those juicy summer berries yet? 😋

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Have you had a chance to gorge yourself on your summer berries?
  • 66.7% YES!
    66.7% Complete
  • 11.1% Not yet
    11.1% Complete
  • 22.2% Strawberries are not my favourite
    22.2% Complete
9 votes