Thank you for using Neighbourly
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, … View moreYesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
Carpet that needed replacing due to stains and smell. Originally about 2.2 x 3.5 but has been cut into strips and rolled up so that it can fit in wheelie bin. Rather not make more landfill if some one has a use for it such as weed mat etc. Rubbish day is Thursday PM so would need to make contact … View moreCarpet that needed replacing due to stains and smell. Originally about 2.2 x 3.5 but has been cut into strips and rolled up so that it can fit in wheelie bin. Rather not make more landfill if some one has a use for it such as weed mat etc. Rubbish day is Thursday PM so would need to make contact before then if interested.
If you are curious about volunteering with us, we would love to hear from you! Training includes supported learning and time alongside an experienced mentor.
“I was surprised by the professionalism of the training. I learned so much about our community, and the support from my mentor helped me … View moreIf you are curious about volunteering with us, we would love to hear from you! Training includes supported learning and time alongside an experienced mentor.
“I was surprised by the professionalism of the training. I learned so much about our community, and the support from my mentor helped me find my feet.”
– CAB volunteer
As a CAB volunteer, no two days are the same. One moment you might be helping someone understand their rights after buying something, another you might simply be listening while someone works through a tricky situation. We do not tell people what to do – we help them understand their options and find what works best for them.
While our website is available anytime, many people really value talking with someone face to face. That is why our local offices matter so much.
📍 Our current opening times:
• Richmond (main office), 9a Cambridge Street: Monday to Thursday, 9am-4.30pm
• Nelson: Mondays and Fridays, 9am-4.30pm, sharing space with Age Concern, 18 Bridge Street
• Motueka: Thursdays, 9.30am–1pm at the Motueka Library (reopening soon!)
To offer this free service to everyone in our community, we rely on well-trained volunteers.
To receive an information pack please contact us on:
📧 Email nelsontasman@cab.org.nz
📞 Phone 03 548 2117
Training begins in March 💛
Good working order, just needs a clean!
Would be happy to sell for around $50.
Mixer has various accompanying tools, i.e. dough hook, liquidiser, mincer etc.
Happy to sell as a whole or separately.
Polished wooden tables.
One of the tables (smallest) has a mark on the corner. The other 2 are fine.
Phone or text 0276025945 or email louisemarychaney1@gmail.com
Hope you all had a great Christmas with friends and family and wishing you all a prosperous and fun filled new year.
Great time over summer to get all those jobs around home done before winter.
Consider a double glazed retro fit for your tired old damp windows for a warmer dryer cozier home … View moreHope you all had a great Christmas with friends and family and wishing you all a prosperous and fun filled new year.
Great time over summer to get all those jobs around home done before winter.
Consider a double glazed retro fit for your tired old damp windows for a warmer dryer cozier home all year round.
I specialize in double glazed retro fitting timber windows ,I also do aluminium .
With 40 plus years of experience I offer a free quote or advise.i have many happy customers and take pride in my work.
Competitive rates.
Contact Chris on 021642428 or vist my website www.soutar...
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and,… View moreDear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
© Neighbourly 2026
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