scammers

Francey from Stoke

a friend told she had a phone from her anti-virus provider say that this was not available and would crash her computer. they knew her name phone number, how much she paid to renew her subscription, and when. They convinced her to let them into her computer & also want her to sign into her bank account ,as they would refund her subscription plus, she argued over that. the phone went dead, but she could see them doing things on the computer and rang a friend & was told to pull the plug it was a scam which she did, her friend had a friendwith computer business who was able to clear out what they had done.
the phone call came form California and the person talk had a Indian accent she saw where they phoned from she had said that she usually deals with Australia & was told that they were handling it because of the COVID-19
These people will try anything & find new ways
my friend gave permission
Mess age