FRANCHISE OF THE YEAR (TOP THREE) – NELSON BAYS
Jennian Homes Nelson Bays is building on its foundations as a consistent top performer by being named as a Franchisee of the Year finalist.
The Nelson-based franchise was announced as one of three finalists for the supreme award at Jennian Homes’ annual awards evening in Fiji, marking the conclusion of the organisation’s national conference.
The other finalists announced were Jennian Homes Otago and Jennian Homes Coromandel, with Jennian Homes Otago named the overall winner.
Nelson Bays’ finalist position follows the franchise winning the supreme award in 2016, jointly with Jennian Homes Otago.
As well as the finalist position the Nelson Bays team, owned by Simon Collett and managed by general manager Daryl O’Reilly, was awarded Best Sales Process of the Year recognising the quality of the full client experience from the initial sales contact to handing over the keys to the home – an award the franchise also won in 2015 and 2014.
Jennian Homes Nelson Bays owner Simon Collett is proud to once again be among the top echelon of the 30 franchise areas operated around the country.
“We take pride in ensuring all our homes are at a consistent high standard and are very pleased this has been recognised,” says Mr Collett.
“We are a home-building company and our priority is service and great construction so we continue to attract repeat customers. We do this through constant communication with our loyal sub-contractors, ensuring our timelines are met and high standards of workmanship are maintained.”
Jennian Homes Nelson Bays general manager Daryl O’Reilly says the achievements are a testament to a team that continues to step up to the plate and deliver top-quality service within the local community.
“We’ve worked really hard to build a reputation for excellence in customer service, design and craftsmanship in every home we build, so being recognised yet again as one of the best in our business is both reassuring and motivating,” says Mr O’Reilly.
“The team have worked hard, they’ve had great results and they’ve really deserved these accolades.”
All Jennian franchisees are benchmarked by a rigorous scoring programme which details financial and non-financial indicators, including local market share, use of national support office systems and processes, as well as community involvement.
Jennian Homes chief operating officer Aidan Jury says the Nelson Bays franchise has developed a sales process that is 100 per cent customer-focused. It supports the Jennian Homes ethos of creating a superior customer experience and ensuring the customer clearly understands what is happening every step of the way.
The process has been so successful it is being used as a model for franchises throughout the country.
“We are proud of the growth and progress of all our regional franchisee teams. However, once again Jennian Homes Nelson Bays excelled in all expectations,” says Mr Jury.
“They have worked hard to establish themselves as a consistent performer within Jennian Homes, and an integral part of the local Nelson community, and are reaping the rewards of this.”
As well as being a high-achieving business, the franchise is also very community-spirited, sponsoring a number of local sporting teams and events. The Nelson Bays team were the visionaries behind the Jennian Homes Mother’s Day Fun Run/Walk – an annual event that aims to raise funds for the Heart Foundation and generate awareness about women’s heart health.
This year’s Nelson Bays leg saw more than 650 people take part in the 5km run/walk on May 14 (Mother’s Day).
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
Labour Party Hypocrisy
Well, here we go again. More Labour Party hypocrisy.
Just as Labour MP Rachel Boyack has cried crocodile tears over National not building the promised new Nelson hospital when Labour had promised (showing both how little a Labour promise is worth and the hypocrisy of their tears) to get the hospital started before their term ended we now have Deputy Prime Minister Seymour calling for the Air New Zealand shares owned by the government to be sold.
Now that is to be expected given Seymour’s party policies but what is astounding is Labour’s finance spokesperson Barbara Edmonds comments in response.
She tells us Air New Zealand is critical national infrastructure and the Government should not be selling its shares.
Very good, but wait. Labour has clearly (and conveniently) ‘forgotten’ which party privatised Air New Zealand.
In 1989, the Labour Government sold Air New Zealand into private ownership. The sale transferred the airline from being a fully state owned national carrier to a privately owned company. The sale was part of a broader wave of Labour privatisations, also including:
• Telecom (1990)
• New Zealand Steel (1987)
• PostBank (1988)
Labour may well have built state houses for working people (not just beneficiaries like Ardern’s government) in the 1930’s but what have they done since? Very, very little other than to ride on that one good thing ever since and, as we are seeing again and again approaching this election, spent most of their time practicing their hypocrisy. Remember the Kiwibuild promise?
If you want truth in politics beware Labour.
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