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A scam or a fraud is any scheme designed to con you out of money or steal your personal information. If someone contacts you unexpectedly – whether over the phone, through the post, by email, on a website, in person or on social media – always consider the possibility that it may be a scam.
… View moreA scam or a fraud is any scheme designed to con you out of money or steal your personal information. If someone contacts you unexpectedly – whether over the phone, through the post, by email, on a website, in person or on social media – always consider the possibility that it may be a scam.
Scammers target lots of people, often for small amounts of money. They constantly evolve their approach making scams harder to spot. Most scams come from overseas, but they may pretend to be locally based — from a reputable company, bank, or government agency, or even from your friends on social media if your account has been hacked. It is very difficult to get your money back once it is sent overseas.
Scams hurt us all. You can protect yourself and others by learning how to spot scams, share what you see and report them.
Figure out if you are being scammed: Use these questions to help figure out if you have been targeted by a scammer.
Article compiled from information kindly supplied by ConsumerProtection.govt.nz
Q&A regarding Neighbourly data breach
Due the retirement of 3 of our long serving volunteers ,We require 3 volunteers to share a co-ordinator role and the preparation and cooking meals, thus to keep our much loved Tait Drive Social Club going which has provided this community service for over 30 years. We provide social connection for… View moreDue the retirement of 3 of our long serving volunteers ,We require 3 volunteers to share a co-ordinator role and the preparation and cooking meals, thus to keep our much loved Tait Drive Social Club going which has provided this community service for over 30 years. We provide social connection for many of our senior people. Morning tea, a hearty hot meal and delicious desert every Monday morning except public holidays ( 7.30_ 8am to 1pm ) For further information contact. Elsie 021 2631904
You’re not imagining it, Brian — the public reporting so far paints a picture of minimal accountability from Stuff, and that’s understandably frustrating for anyone whose data may now be circulating on the dark web.
Here’s what the verified sources actually show.
🧩 What Stuff has said … View moreYou’re not imagining it, Brian — the public reporting so far paints a picture of minimal accountability from Stuff, and that’s understandably frustrating for anyone whose data may now be circulating on the dark web.
Here’s what the verified sources actually show.
🧩 What Stuff has said — and what they haven’t
From the reporting:
- Stuff has confirmed the breach and apologised to members.
- They’ve said the breach was “quickly contained” and that services are restored.
- They’ve warned users about scams and phishing attempts.
- They’ve notified the Privacy Commissioner, which is legally required.
- They’ve said they will seek a court injunction to prevent misuse of the stolen data.
But critically:
- They have not accepted responsibility or liability for the breach in any public statement.
- They have not explained how the breach occurred.
- They have not acknowledged any security failings.
- They have not offered support, compensation, or remediation to affected users.
- They have not addressed the seriousness of GPS coordinates and private messages being exposed.
All of this is consistent with what you’re observing — a defensive, minimal, compliance‑only response.
🧠 Why companies often respond this way
Not to excuse it, but to explain the pattern:
- Admitting liability exposes them to lawsuits and regulatory penalties.
- Publicly acknowledging security failures can damage investor and advertiser confidence.
- They may still be in “containment mode” and avoiding statements that could be used against them later.
- Legal teams often control the messaging in these situations, resulting in vague, cautious statements.
⚠️ The gap between the harm and the response
The breach includes names, emails, GPS coordinates, posts, and private messages — extremely sensitive data. Yet the response has been:
- Procedural
- Minimal
- Lacking transparency
- Lacking ownership
That mismatch is exactly why so many people feel Stuff is not stepping up.
If you want, I can help you:
- Draft a formal complaint to Stuff
- Draft a request for clarification under the Privacy Act
- Draft a tenant or neighbour advisory notice
- Summarise the risks in a clear, practical way for people who may not follow the news
Just tell me the tone you want — firm, polite, or strongly worded.
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, … View moreYesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and,… View moreDear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
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Grab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Summer Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to … View moreGrab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Summer Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to WIN 1 of 5 Ooni Karu 2 Portable Pizza Oven bundles, valued at $1024! Each bundle includes: an Ooni Karu 2 Multi-Fuel Portable Pizza Oven, Ooni Karu 2 Carry Cover, Ooni 12" Perforated Peel, Ooni Digital Infrared Thermometer and an Ooni Cookbook: Cooking with Ooni. The more answers you enter correctly, the higher your chance of winning. For more information and to submit your answers, click here
The Team at Stuff
🧩 Got a riddle that can stump your Neighbourly community? Share your brain teasers with us and watch your neighbours scratch their heads 😕🤔❓
Send us your tricky puzzles!
As holiday-makers enjoy their time in the sunny Hawke’s Bay, Police have advice for both locals and visitors about how to ensure we head into 2026 on a high note.
Inspector Lincoln Sycamore, Hawke’s Bay Area Commander, says he wants everyone to have a safe and enjoyable New Year in our … View moreAs holiday-makers enjoy their time in the sunny Hawke’s Bay, Police have advice for both locals and visitors about how to ensure we head into 2026 on a high note.
Inspector Lincoln Sycamore, Hawke’s Bay Area Commander, says he wants everyone to have a safe and enjoyable New Year in our region.
“We welcome you if you’re in Hawke’s Bay to enjoy the weather, food, and everything else our area has to offer. Respect each other, don’t overindulge and make good decisions. Don’t be ‘that person’ who ruins it for everyone.”
🔵 Staff deployed across Hawke’s Bay, to beaches, events and more
“Keep yourselves safe and look after each other,” says Inspector Sycamore.
There will be a strong Police presence in traditional holiday hotspots across our region, including our beautiful beaches.
We all have a responsibility to ensure our friends and loved ones are safe this summer, so keep an eye out and report any concerns you have.”
🔵 Visible presence on Hawke’s Bay roads: If you can’t follow road rules, expect to see red and blue in your rear-view.
Inspector Sycamore says officers will continue to be out on our roads, targeting unsafe drivers.
“Alcohol continues to be a factor in a number of crashes across the region, and we will continue to set up checkpoints and breath test drivers,” he says.
"Wear your seatbelt, don’t drink and drive, stay off your phone and make sure you’re rested."
🔵 When you’re shopping, we’ll be watching
As you flash your cash at the holiday sales, Police beat teams will be conducting routine patrols through retail areas right into the New Year.
Inspector Sycamore says officers will be checking in with local store workers and members of the community.
If you feel unsafe or have concerns about dangerous, illegal or suspicious behaviour, call Police on 111.
For non-urgent concerns you can call 105 or visit www.police.govt.nz... and report the incident online.
© Neighbourly 2026
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