Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
We're taking the bus!
The number of Wellingtonians taking the bus and train rose by 3% last week compared to the same time last year, according to Metlink.
Not surprising given petrol prices at the moment. But if you're considering giving up your car commute for a leisurely bus ride in the mornings, it would be worth it.
It's about to get even easier: In April, e-pay will be launched, meaning you can tap on with your credit cards as well as smart devices.
It's better on the environment too: With most Metlink trains running on electricity, 25% of the bus fleet being EV’s and the Ika Rere electric ferry, Metlink is able to move more people using less fuel than any other transport option.
With fuel costs so high, it's a good idea to jump on board if you can. If you've become a public transport convert recently, how have you found it?
Poll: Tightening the belt at the pump ... How are you pivoting? 🚌🚲🏠
Between the headlines about the Strait of Hormuz and the creeping costs at our local stations, the "fuel crisis" has moved from the news to our wallets.
A recent opinion piece in The Post suggested that Wellington Councils should be shifting our public facilities to renewable energy ASAP to keep our rates from being vulnerable to these global fuel hikes. It’s a big conversation for the city, but what about your daily commute?
We want to know: With fuel prices staying high for the foreseeable future, are you changing how you get around the capital?
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19.6% Yes – I’m a bus/train user
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5.8% Dusting off the bike
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6.3% Working from home
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61.4% Nope, same as always
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6.9% Other (Tell us your strategy in the comments!)
Poll: Does a savoury scone require cheese on top, or folded inside?
Help settle the great kiwi debate ... cheese on top, or folded inside?
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76.6% Inside!
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23.4% On top!
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