80 days ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

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More messages from your neighbours
7 hours ago

We're taking the bus!

The Team from Neighbourly.co.nz

The number of Wellingtonians taking the bus and train rose by 3% last week compared to the same time last year, according to Metlink.

Not surprising given petrol prices at the moment. But if you're considering giving up your car commute for a leisurely bus ride in the mornings, it would be worth it.

It's about to get even easier: In April, e-pay will be launched, meaning you can tap on with your credit cards as well as smart devices.

It's better on the environment too: With most Metlink trains running on electricity, 25% of the bus fleet being EV’s and the Ika Rere electric ferry, Metlink is able to move more people using less fuel than any other transport option.

With fuel costs so high, it's a good idea to jump on board if you can. If you've become a public transport convert recently, how have you found it?

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5 days ago

Poll: Tightening the belt at the pump ... How are you pivoting? 🚌🚲🏠

The Team from Neighbourly.co.nz

Between the headlines about the Strait of Hormuz and the creeping costs at our local stations, the "fuel crisis" has moved from the news to our wallets.

A recent opinion piece in The Post suggested that Wellington Councils should be shifting our public facilities to renewable energy ASAP to keep our rates from being vulnerable to these global fuel hikes. It’s a big conversation for the city, but what about your daily commute?

We want to know: With fuel prices staying high for the foreseeable future, are you changing how you get around the capital?

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Tightening the belt at the pump ... How are you pivoting? 🚌🚲🏠
  • 19.6% Yes – I’m a bus/train user
    19.6% Complete
  • 5.8% Dusting off the bike
    5.8% Complete
  • 6.3% Working from home
    6.3% Complete
  • 61.4% Nope, same as always
    61.4% Complete
  • 6.9% Other (Tell us your strategy in the comments!)
    6.9% Complete
189 votes
7 days ago

Poll: Does a savoury scone require cheese on top, or folded inside?

The Team from Neighbourly.co.nz

Help settle the great kiwi debate ... cheese on top, or folded inside?

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Does a savoury scone require cheese on top, or folded inside?
  • 76.6% Inside!
    76.6% Complete
  • 23.4% On top!
    23.4% Complete
1176 votes