403 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

Image
More messages from your neighbours
5 days ago

Poll: Is it okay to grocery shop in your PJs?

The Team from Neighbourly.co.nz

I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.

What do you think about people heading to the supermarket in their pyjamas?

Image
Is it okay to grocery shop in your PJs?
  • 13.5% It's fine!
    13.5% Complete
  • 81.9% It's questionable
    81.9% Complete
  • 4.6% Other - I'll share below
    4.6% Complete
304 votes
24 days ago

Poll: How important is the ability to book a doctor’s appointment online?

The Doctors

Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.

For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.

Your feedback helps us understand what works best for our patients and how we can improve access to care.
Find out more

Image
How important is the ability to book a doctor’s appointment online?
  • 40.5% I prefer booking online whenever possible
    40.5% Complete
  • 21.7% Online booking is helpful but not essential
    21.7% Complete
  • 34.8% I prefer calling the clinic
    34.8% Complete
  • 3.1% I didn’t know online booking was available
    3.1% Complete
1453 votes
K
1 day ago

alicetown community centre to be demolished

Karl from Alicetown

do alicetown folks realize that the alicetown community centre to be demolished . This decision was made by council rather than have it repaired and the fire (arson). it is insured, what do people think do residents even care ?