Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: How important is the ability to book a doctor’s appointment online?
Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.
For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.
Your feedback helps us understand what works best for our patients and how we can improve access to care.
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34.9% I prefer booking online whenever possible
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26.4% Online booking is helpful but not essential
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34% I prefer calling the clinic
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4.7% I didn’t know online booking was available
We're taking the bus!
The number of Wellingtonians taking the bus and train rose by 3% last week compared to the same time last year, according to Metlink.
Not surprising given petrol prices at the moment. But if you're considering giving up your car commute for a leisurely bus ride in the mornings, it would be worth it.
It's about to get even easier: In April, e-pay will be launched, meaning you can tap on with your credit cards as well as smart devices.
It's better on the environment too: With most Metlink trains running on electricity, 25% of the bus fleet being EV’s and the Ika Rere electric ferry, Metlink is able to move more people using less fuel than any other transport option.
With fuel costs so high, it's a good idea to jump on board if you can. If you've become a public transport convert recently, how have you found it?
Age Concern Wellington call for Lower Hutt and Upper Hutt volunteers
You could make a difference by being a regular weekly visitor or companion walker to someone in your area. Volunteering is rewarding for both volunteer and the recipient and only takes an hour a week. These services help older people feel connected and assist in their overall well-being.
Call Tania now if you can help 027 2594485
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