343 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60% Yes, supporting people is important!
    60% Complete
  • 25.7% No, individuals should take responsibility
    25.7% Complete
  • 14.3% ... It is complicated
    14.3% Complete
1021 votes
13 hours ago

Storm damage and garden clean ups

Ian Hamilton from Natures choice gardening services - Lower Hutt

Strorm
Damage if you need a tree removed
Call us on 0272430951
And we can help

14 hours ago

Documenting the RiverLink Project around Melling, Pharazyn St and Marsden St

Tim from Alicetown

Kia Ora, Neighbours. For the last couple of years I've been documenting with my camera the changes in my area around the extensive work going on with the RiverLink project (Melling Interchange/New Melling Bridge/New Melling Railway Station/ Melling Station walk bridge / Clearance of Pharazyn St and Marsden St and Stop bank work).

I pass no judgements on the work. My photos simply record what's happening.
Early blog posts are photo essays of the the demolition of Pharazyn St and Marsden St residential and industrial properties. Later photos are the more up to date records happening right now.
I'd welcome your feedback, especially with better information about what's happening, as there seems to be a number of sites specialising in their own work but not a comprehensive coordinated site with details and links.

Here's the link. Enjoy. www.riverlinkphotos.blogspot.com...