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1711 days ago

Northland Rentals

David W Harrison from Kerikeri District

I was surprised to receive an email from Northland Rentals Ltd to tell me that they are going to charge me the insurance excess on damage to the van I rented on Saturday. They say that there was damage to the rear bumper.
It was raining heavily on Saturday at time of pick up (the service person could wait to close the door behind me quick enough) and the usual walk around the van.
When I stopped off at the BP to load ice into the back. I did notice a ding in the back of the door, taking a closer look at noticed a bit of rust. It appears that someone had reversed into something with enough force to push the bumper in and put the dent in the rear door. The damage to the bumper and ding line up perfectly. As you can see from the picture.
As there was rust I thought nothing of it.
Then the surprise came, I was accused of the damage, that ding didn't happen on my watch (if it did, how did it rust so quick) but Northland rentals insists that these dings and dents are two separate accidents, which just a lie. The proof is in the photo.
I can afford the excess, what I cant afford is being treat dishonestly. Shame on Northland Rentals for operating like cheats. We deserve better from local business. Everyone that knows me, knows that they are treated in the utmost professional manner I expect the same.
David W Harrison
Chartered Accountant
PS I wont be booking them again for any golf trips

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More messages from your neighbours
3 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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3 days ago

Poll: Are Kiwis allergic to “exuberance”? 🥝

The Team from Neighbourly.co.nz

In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”

We want to know: Are we really allergic to showing our excitement?

Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.

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Are Kiwis allergic to “exuberance”? 🥝
  • 41.7% Yes
    41.7% Complete
  • 33.5% Maybe?
    33.5% Complete
  • 24.8% No
    24.8% Complete
588 votes
25 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.

Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.

Thinking about planting something to invite more butterflies, bees, and birds into your garden?

Thanks for your mahi, Alan! We hope this brings a smile!

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