1507 days ago

Have you experience unfair cancellation terms?

Georgia Weaver Reporter from Southland Times

Consumer NZ has lodged a complaint with the Commerce Commission, requesting it take court action against accommodation booking sites Airbnb and Bachcare for their use of unfair cancellation terms.

Consumer NZ chief executive Jon Duffy said some consumers had been denied a full refund for a cancelled booking, even though they were unable to travel due to lockdown.

"Even though they couldn’t use the accommodation, through no fault of their own, they were informed they wouldn’t get their money back. That’s plainly unfair," he said.

Have you experienced these cancellation terms?

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More messages from your neighbours
1 day ago

2025: The Year of Puzzling It Out!

Riddler from The Neighbourly Riddler

There’s a one-story house where everything is yellow.

The walls are yellow, the doors are yellow, and even the furniture is yellow.

What colour are the stairs?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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6 hours ago

Out with the Old, In with the Confusing!

Riddler from The Neighbourly Riddler

I have hands but can’t clap.

What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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1 day ago

Share your summer photos! 📷

The Team from Neighbourly.co.nz

Taken some beautiful snaps lately? Whether it's rainbows, sunsets or a beautiful summer's day, we'd love you to share the joy with us.

Share a photo in the comments below

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